Privacy Policy

1. Introduction & Overview

ClientStack Solutions Private Limited (“ClientStack”, “we”, “us”, or “our”), registered in India with corporate offices at Unit No. B-114, Centrum Business Square, Nehru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604, respects your privacy and is committed to protecting the personal data we collect from clients, prospective customers, website visitors, and job applicants.

This Privacy Policy explains the categories of personal information we process, the legal grounds for processing, how your data is safeguarded, and your rights in accordance with applicable laws including the Digital Personal Data Protection Act, 2023 (DPDP Act, India).

2. Information We Collect

We collect information through three primary channels:

• Direct Business Inquiries & Demo Requests: When you complete our contact forms or request a product demonstration, we collect your name, business email, telephone number, company/organization name, and project description.
• Career Applications & Resumes: When you apply for employment, we collect your full name, email, phone number, experience level, skill set, LinkedIn URL, and uploaded resume document (PDF/DOCX). Resumes are accessible exclusively to our HR and hiring management.
• Technical & Usage Information: When you browse our website, we may collect non-personally identifiable technical details such as your browser type, device operating system, and anonymized interaction statistics (subject to cookie consent).

3. Purpose and Legal Grounds of Processing

We process personal data solely for legitimate business purposes:

• To evaluate and respond to your business inquiries and software demo requests.
• To draft commercial proposals, execute agreements, and issue tax invoices.
• To evaluate candidate suitability for open vacancies at ClientStack.
• To maintain website cybersecurity, prevent spam, and enforce our Terms of Service.
• To comply with statutory legal, accounting, and tax obligations under Indian law.

We never sell, rent, or trade your personal information to third-party data brokers or advertisers.

4. Data Security & Retention

We implement industry-standard technical and organizational security controls:

• All web traffic is encrypted in transit using Transport Layer Security (TLS 1.3 / HTTPS).
• Modern Content Security Policy (CSP) and strict HTTP security headers prevent unauthorized code execution.
• Candidate resumes and customer records are stored on restricted, access-controlled cloud infrastructure.
• Inquiry data is retained for the duration of the commercial relationship or as required by statutory corporate retention periods (e.g., 7 years for financial records).

5. Your Legal Rights

Under applicable data protection laws, you hold the right to:

• Request confirmation of whether we process your personal data and access a copy.
• Request correction of inaccurate or outdated contact information.
• Request erasure of personal data that is no longer necessary for original business purposes.
• Withdraw consent for optional analytics tracking via our Cookie Preferences panel.

6. Contact Data Privacy Officer

For privacy-related questions, data access requests, or regulatory grievances, please contact: